Refund & Return Policy

Company: Averis Peptides
Website: https://averispeptides.com

Overview

At Averis Peptides, we take pride in providing high-quality, research-grade peptides that meet strict purity and quality standards. Because our products are intended for laboratory and research use only, we maintain strict handling and safety protocols that prevent us from accepting returns on opened or used products.

Please review this policy carefully before completing your purchase.

Returns

Due to the sensitive nature of our products, we do not accept returns or exchanges once items have been shipped, except in cases where the product arrives damaged, defective, or incorrect.
To be eligible for a return, the item must be unopened, unused, and in its original packaging.
All return requests must be made within 7 days of receiving your order.

To request a return authorization, please contact our support team at support@averispeptides.com with your order number and photos of the product (if damaged or incorrect).

Refunds

Once your return is approved and received, we will inspect the item and notify you of the refund status.

Approved refunds will be issued to your original payment method within 5–10 business days.
Shipping fees are non-refundable unless the return is due to an error on our part (wrong or damaged product).
If your refund has not appeared after 10 business days, please contact your bank or payment provider for further assistance.

Order Cancellations

Orders can be canceled within 12 hours of purchase if they have not yet been processed or shipped.
Once an order has been fulfilled, it cannot be canceled or modified.

Please email support@averispeptides.com as soon as possible if you wish to cancel your order.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us immediately with:

Your order number
Photos of the damaged or incorrect item
A brief description of the issue

We will promptly review your claim and issue a replacement or refund where appropriate.

Non-Returnable Items

For safety and regulatory reasons, the following items cannot be returned:

Opened or used vials
Any peptide products not in their original sealed packaging
Items returned after 7 days of delivery

Contact Us

If you have any questions or concerns about your order, refund, or return, please reach out to us:

Averis Peptides
📧 Email: support@averispeptides.com
🌐 Website: https://averispeptides.com

Refund and Returns Policy